Applebee’s Grill + Bar

Photos of Applebee’s Grill + Bar

Reviews

• Joshua Fields

  Jul, 24 2018
  ★ ☆ ☆ ☆ ☆
  I came to this location with some friends Sunday night and it was an Unpleasant experience. I had to call attention to one of the waiters and she was sweet to seat us. On the Other hand, I understand the restaurant was understaffed, which makes things slow, but we were Not attended by our waiter after being seated, He just walked passed our table without a word. We were sitting for 15 minutes and nobody came to attend us. Like I said we understood the situation but it was clear to see the waiter attending all other tables but ours. We decided to leave but we wanted to address the issue to the manager and asked the Waiter and HE had to get smart and ask "What for" with an attitude. We had a Reason to be Upset, Horrible Customer service and many groups entering the restaurant were leaving since nobody was attending them. The Manager at this Location had nothing to say but "sorry" he did not even Offer to sit us at another table to be served, So Horrible way to help the issue. Then He mentioned we were not Supposed to be seated in that area? Then Why tell your staff to seat people there, makes No sense?? With all respects, the manager Did not help, very poor customer & Management skills for his team!
  There are ways to attend a table even when things are hectic, but we were fully ignored by this waiter. The staff needs training in handling a restaurant business for future Visitors, please... I still want to Speak to the General Manager of this Location

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