JCPenney

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Reviews

• T NN

  Dec, 12 2017
  ★ ☆ ☆ ☆ ☆
  The store staff put a wrong address on the shipping slip. We found and called JCpenny on the same day but were told it can’t be fixed. We called 5 times in three days, got all kinds of different excuses (like their system won’t allow address change, UPS hasn’t received the product, later UPS can’t change address - yeah so absurd) the company just can’t fix this mistake made by their own staff. Worst customer service ever. No wonder JCpenny is closing so many stores. Won’t shop there anymore.

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